Naples Digital Services, Naples, Florida
1-239-206-3448
Keeping Your SmartPhone and Email Working Smoothly is Our Specialty
What does Naples Digital Services SmartPhone Management do for you?
Naples Digital Services Provides Secure, Reliable,
Professional
Quality,
Managed Support Services
for:
iPhones
iPads
Android Phones
BlackBerry
SmartPhones
Pocket PC Phones
Pocket PCs
Windows PCs with Outlook Clients
Wireless Routers, Firewalls, Networking
Windows Mobile SmartPhone and all PCs with Outlook 2007
/ 2010 Client
Are Continually Synchronized
Including: Microsoft Outlook
email, Contacts, Calendars, Tasks
Hosted Exchange email
Custom Domain Names
(yourname@yourcompany.com)
PC Outlook 2007 / 2010
/2013
Client
License & Software Included
Hosted email Service
iPhones
iPads
Androids
Windows Mobile Phones
Windows ActiveSync
wireless or WiFi syncing
Anti-virus scanning
Daily Backups (5 day retention policy)
Spam Filtering
Webmail Access
SharePoint Services
Small Business Experts
(one email box or SmartPhone is fine)
Easy & Simple Credit Card Billing
Project Management
PC / SmartPhone Software Loading
SmartPhone email Configuration
PC Outlook email Configuration
Auto Sync email
Auto Sync Calendars
Auto Sync Contacts
Auto Sync Tasks
Automated Device Application Software Loading
Down Sync Documents and Files
Wireless Device Management
Implementation / Deployment Project Management
Automated SmartPhone Monitoring
On-Site / Off-Site Backup & Restore
Data Protection
24 x 7 Emergency Support Available
Standard email and
SmartPhone
Services Cost List
(please contact us for non-listed or custom items)
"Professional Mailbox" 5 GB (with ActiveSync) = $20/month, ($50 setup)
"Executive Mailbox" 25 GB (with ActiveSync) = $30/month, ($50 setup)
Domain Name Administration = $30/year, ($80 setup)
ActiveSync Service iPhone, Android = $2/month ($40 setup)
Blackberry Server = $15/month, ($40 setup)
Server Side Spam Filtering = $3/month, ($5 setup)
Compliance Archiving per mailbox = $36/month, ($40 setup)
On-Site PC data backup per PC = $15/month, ($80 setup), + hardware
Off-Site PC data backup per PC = $20/month + $1/GB/month, ($80 setup)
Non-Contract Hourly Rate for 9AM - 5PM M-F = $100 / Hour (minimum 1 hour)
"For Devices under Contract" Hourly Rate for 9AM - 5PM M-F = $80/Hour (minimum 1/2 hour)
Hourly Rate for All Emergency Work = $100 / Hour (minimum 3 hours)
Contract Support Outlook 2007 / 2010 client email per PC = $10/month, ($80 setup)
Contract Help Desk Support for PC = $600/year ($100 setup)
* Note: Other charges may apply. Customization work of client software including: Outlook mailboxes, calendars, contacts, and tasks, backup / restore, is billable. 12 month contract rates shown. 24 & 36 month contract rates available for some services. All Contract Services require Customer Credit Card for billing. Contract rates include early termination charges. Customer is responsible for providing high speed Internet connection to each device, Internet Accessible Windows PC with ActiveSync (or Vista/Windows 7), and administrative support. Some Support configurations may require customer to purchase and install additional network services, hardware, and / or software. File Transfer times are affected by network speeds and performance. Wi-Fi connection performance preferred for some SmartPhone support activity.
** Firmware upgrades are
extremely sensitive and cannot (should not) be performed via wireless connections. The
iPhone / iPad / Android / Windows Mobile SmartPhone must (should) be docked via USB interface to a remote controlled PC running Windows
7. ROM firmware upgrades normally require a hard reset of the
SmartPhone, resulting in complete loss of all stored data and loaded
programs. (factory reset). A complete inventory of all programs loaded and
any configuration data, should be preformed and documented before the
firmware upgrade is attempted. Firmware upgrades that fail and are not
recoverable, may require that the device be returned to the manufacture for
repair at customer expense. (1) Make sure the AC power cord is fully plugged
into the SmartPhone cradle or USB sync cable. (2) Verify that the device's
charger is plugged into an AC outlet. (3) Check that your power outlet is
fully operational. (4) The charge indicator of the SmartPhone should be on.
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For Your Mobile World
Naples, Florida
1-239-206-3448
or Send us an e-mail
jkutay@naples-digital-services.com
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